Live operations room
Claims control room
Regional load, SLA risk, hospital concentration, AI confidence, and payout rail health in one live room.
Open cases
1,551
SLA risk
47
Avg TAT
37m
AI precision
94.2%
Fraud flags
18
Payout rail
Degraded
Regional command lanes
| Region | Open | TAT | Fraud |
|---|---|---|---|
| North | 412 | 37m | 3 |
| South | 368 | 41m | 5 |
| West | 491 | 32m | 2 |
| East | 280 | 44m | 4 |
Ops copilot
ICICI payout rail degradation is creating a 14-case settlement backlog.
Recommendation: reroute next batch through HDFC rail and notify affected hospitals before 16:00 IST.