CFO cockpit · Q4 FY26

Loss ratio improvement is measurable, attributed, and reserve-aware

AI leakage capture and tariff discipline are offsetting new business strain and tech investment.

Combined ratio

-180 bps

94.8%

Loss ratio

-140 bps

67.2%

Expense ratio

-40 bps

27.6%

Leakage caught

Rs 14.2 Cr

Solvency

2.34x

Operating readout

QTD

Digital direct is the margin engine

CAC is materially lower than agency while renewal quality is higher.

Claims automation is compounding

Touchless cases free adjusters to focus on clinical complexity and fraud.

Risk remains concentrated

Hospital network pricing and IBNR movement are the two watch items.

Leakage capture · attributed to AI

Non-medical items, package overruns, and duplicate billing contributed Rs 14.2 Cr of audited leakage prevention.

Auditable attribution

Linked to claims, tariffs, and model cards.

Watchlist generated

Escalations routed by owner and exposure.