Pre-Auth Desk · L1 intake queue

Pre-Authorisation Queue

The unified work queue across every hospital, every policy line. Colour-coded by AI recommendation and SLA. Click any row to open the adjudication workspace.

3 awaiting decision
CasePatientHospitalProcedureEstimateAI rec.StatusSLAUpdated
PRU-PA-2026-001140
Sunita Kapoor
61F · Spouse
Artemis Hospital
Sector 51PPN
Cataract surgery with IOL — right eye
H25.13 · CPT 66984
₹58.0K
Approve w/ conditions
86% confidence
Submitted36m left8m agoOpen
PRU-PA-2026-001136
Ramesh Bhatt
67M · Self
Paras Hospital
Sector 43PPN
Total Knee Replacement — right
M17.11 · CPT 27447
₹2.85L
Approve w/ conditions
81% confidence
Under Review24m left20m agoOpen
PRU-PA-2026-001141
Kabir Singh
42M · Self
Apollo Hospitals
Sector 26Network
Conservative IP management
K85.10 · CPT IP-CARE
₹4.12L
Auto-approve
89% confidence
Enhancement Requested14m left30m agoOpen
PRU-PA-2026-001143
Vihaan Reddy
6M · Son
Columbia Asia Hospital
Palam ViharNetwork
Paediatric IP management
J18.9 · CPT IP-CARE
₹94.0K
Auto-approve
93% confidence
Submitted14m left30m agoOpen
PRU-PA-2026-001142
Hero case
Vinod Sharma
67M · Father
Fortis Memorial Research Institute
Sector 44Network
Phacoemulsification with monofocal IOL — right eye
H25.11 · CPT 66984
₹60.0K
Approve w/ conditions
90% confidence
Draft4m left40m agoOpen
PRU-PA-2026-001138
Meera Iyer
54F · Self
Medanta — The Medicity
Sector 38Network
Coronary angioplasty with stent
I25.10 · CPT 92920
₹3.25L
Raise query
64% confidence
Query RaisedBreached1h agoOpen
PRU-PA-2026-001139
Arjun Mehta
29M · Self
Max Super Speciality Hospital
SaketNetwork
ORIF tibial plateau fracture
S82.101A · CPT 27535
₹2.45L
Auto-approve
94% confidence
Pre-auth ApprovedBreached2h agoOpen
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