Attention queue · Renewals
6 renewals due this week
Prioritised renewal accounts with claim context, family changes, and ready-to-send outreach.
Premium at risk
6 policies
₹1.84L
High intent
opened reminder
4
Due soon
< 72h
2
Renewal play
Start with the two policies where family health events happened this year. Lead with continuity of care, then offer annual payment lock-in.
Priority accounts
Ordered by urgency, intent signal, and premium impact
1
Karthik Varma
Due in 2 daysSecond-year renewal. No claim, but father had a cardiac consult last month.
Call before lunch; recommend keeping ₹10L cover and add OPD rider.
₹24,500
2
Iyer Family
Due in 5 daysCashless cataract claim settled smoothly in February.
Lead with claim experience and no-claim bonus protection.
₹38,200
3
Fatima Khan
Due FridayViewed renewal page twice, did not complete payment.
Send UPI payment link with 3-month EMI option.
₹18,900
Ready draft
Edit before sending
Hi Karthik, your Prudential Health policy renews this week. Your cover stays continuous if renewed before expiry, and I can also add OPD support for your father's cardiac follow-ups.
Compliance checks
Before outreach
Consent valid for WhatsApp and phone
No medical inference exposed in message
Product fit linked to disclosed need
Follow-up frequency within agent policy
WhatsApp draft review
Six renewal drafts are ready. Review, edit, approve, and queue them for Neha to send.